On call to cover out of hours support for the studio at busy periods. And then ban people and give them automated responses telling them they can’t appeal it or know why they are even being banned. Associate Systems Administrator Rockstar Games San Diego & Toronto Hybrid remote in Carlsbad, CA 57,400 - 73,800 a year Full-time On call Provide first line technical support to a large game development team. You can’t take people’s money, in GTAO’s case with all the micro transactions, sometimes a lot more than 60 bucks. Some companies have great customer service. ![]() weve created to help you be successful in Schedulicity, and out. These rockstar support guys can easily do more than just say “all bans are final” there was another post where the guy says he can’t look up why someone was banned, when the guy pushes on saying how he was innocently banned the same support guy says “I just looked it up and your van is justified” and then the guy goes “I thought you just said you can’t look that up?” And the support guy ends the convo. Get in touch with the Rockstars on our Customer Experience team, speak with. I still have customer/employee service aspects of my job. Maybe his job sucks and he makes shit money, but I worked in customer service in different capacities through all of high school and college. Discussion I was going to send this to the director of customer experience but twitter wont let me, so I am posting it here. People are cutting these guys too much slack. In regard to asynchronous communication, support reps can use the tool in a variety of ways: Send Personalized Help Messages: Using Zight (formerly CloudApp)’s webcam recording capabilities, customer support reps can reply to email and chat queries with customized video messages. 1) Relevant, Reposted, Repetitive, Stolen Content, or Solicitation 2) Be Respectful 3) Descriptive Titles, Use the Appropriate Flair 4) Low Effort Submissions 5) No Discussion of Cheating or Glitches 6) Heist/Crew Recruitment And Looking For Players/Crews 7) Disallowed YouTube/Video Content 8) Question Posts And The FAQ Weekly Question Thread 9) Screen Capturing 10) Moderator Discretion The moderators of /r/gtaonline reserve the right to remove any post or comment at our own discretion or if they break the rules. Please read the full rules before you post. Depending on what sort of problem you are having, the Rockstar Support site can provide contact options including email, chat, or tools to request a phone call back from one of our technical support agents. ![]() Join the r/GTAOnline Official Discord server! Check if your question is already answered Grand Theft Auto Online will continually expand and evolve over time with a constant stream of new content, creating the first ever persistent and dynamic GTA game world. Rockstar Customer Support Hey guys i am wondering why the Customer Live chat Support is not available because Yesterday it was there and now it is not there but in the Service info is nothing not available or reduced. ![]() Grand Theft Auto Online is a dynamic and persistent open world for up to 30 players that begins by sharing content and mechanics with Grand Theft Auto V, but continues to expand and evolve with content created by Rockstar and other players.
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